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HomePetsTreats & Chews |
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|  | | | Customer Reviews: | | | Average Customer Review: ( 182 customer reviews )
Write an online review and share your thoughts with other customers.
Most Helpful Customer Reviews
234 of 242 found the following review helpful:
 Fantastic toy, and even better customer service Dec 31, 2007
By MB
My 3 1/2 year old daughter got this from Santa for Christmas, along with a few other Melissa & Doug sets. We are big fans of this toy company, so far all the sets we have purchased have been durable and well made, my daughter loved her alphabet puzzle with sound from last year, it still works great and looks brand new.
We got around to opening this set today, and she was all excited, and started to spell out several boards at once...then I discovered the problem, there were no letter "e" in the box, or "a"...only one each of the "d" and "o" letters. So being a long time purchaser of their products, called the number listed on the sticker on the back, and immediately was connected with a LIVE human being, no computer nonsense telling me to press 1 then press 2...that alone was amazing, lol...and the woman I spoke with took all the info quickly, and then without any hesitation told me a new set would be out to my daughter today...no asking me to return the defective set, she was quick, efficent, and very pleasant. This one problem with the set would not have turned me off to their toys, but with such quality customer service I am an even bigger fan than ever of this toy company...
85 of 94 found the following review helpful:
 Amazing learning toy! Apr 03, 2006
By Julie Slott
"joolie"
My 2 year old son is on the Autism Spectrum and tends to think in a very visual manner. He absolutely adores this toy! When I saw the recommended age, I was a bit hesitant, but I'm so glad that I went ahead and got it!
38 of 41 found the following review helpful:
 Not at all durable Oct 29, 2008
By J. S. Latture
"sam1960"
Not impressed with this toy. Good concept very poor execution. We have owned this toy about two weeks. Specifically the top color laminate of the letters is falling off about 25% of the letters. The storage box is poorly made with cheap materials. I would not recommend this toy.
19 of 19 found the following review helpful:
 Educational but paint comes off! Feb 10, 2009
By Kaylan
We bought several different Melissa and Doug toys and we love them but on all of them, only after a week of play, the paint is coming off various pieces. On the letters, I can already see white where the red paint used to be on this toy. I'm disappointed, however, I surmise given the lead-paint scare last year that perhaps the company switched paint products and they are just not as durable but safe. I still caution, as your child may end up putting paint chips in their mouth. Or getting it on their hands. I'm going to write to the company to ask about their lack of paint durability; as with three toys and only a week's worth of play I should expect better.
19 of 19 found the following review helpful:
Needs to have a lid Nov 24, 2008
By Sammy
My 5 year old likes to play with this toy, but the problem is the lack of a lid for the box. The letters fall out and it is a big pain to take in the car. For a Melissa & Doug toy, I'm suprised that the storage is so poor.
See all 182 customer reviews on Amazon.com
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